Returns

We recommend choosing carefully to avoid disappointment, please refer to our sizing chart on each product page for the most accurate sizing. If you are still unsure get in touch at orders@fusportboots.com

View our Warranty Policy.

If you’re looking to return or exchange your order, we’re here to help! We offer returns within 14 days of delivery. You can return your product for another size, an item of equal value or a store credit (Valid for 6 months).

No refunds will be given due to a purchase of wrong sizing or change of mind.

Returns due to purchasing wrong sizing

We understand that sometimes customers will purchase the wrong size of a product especially when they are not able to physically try the product. With that in mind, we are offering returns to exchange for another item of equal value or size if a product does not fit for the first 14 days after the delivery date.

If you purchased through a retailer, you must go back to the place of purchase.

Conditions for return

• Online returns other than for faulty goods must be initiated and placed in the post within 14 days of you receiving your order. We recommend trying on all purchased items once received, to ensure adequate time to return items if necessary.
• Füsport will not accept returns on worn or damaged items. All returned items must be original and re-saleable condition, including being unused and with original tags attached with all original packaging and accessories included.
• Try on boots on soft surfaces as we will not accept those returned with sole markings or scratches.

Any items returned outside the return period, or in a condition that indicates being worn will not be accepted for return. Füsport reserves the right to reject items that do not comply with the above conditions and will return the item to sender.

Return shipping

• Free (pre-paid) return label is available for returns within Australia only;
• All costs associated with returning items to Füsport outside of Australia are the responsibility of the customer.

If you wish to exchange for another item of equal value or size, please use our Returns form or reply to your order confirmation email/email orders@fusportboots.com as soon as possible so we can guide you through the returns process and help resolve the problem as swiftly as possible.

Please note that Füsport take no responsibility for missing incoming deliveries. Return shipping charges are not refundable.

Returns on faulty products

We stand by the quality of our products. If you receive a defective item, we’re happy to help you process a refund to the original payment method or an exchange.

If you have received a product with a defect, please use our Returns form or reply to your order confirmation email/email orders@fusportboots.com as soon as possible so we can guide you through the returns process and help resolve the problem as swiftly as possible.

To assist the return process, please send us images of the damage, defect or fault for initial assessment. You may be asked to provide further information to support your claim to assist us with our assessment of the products.

Shipping charges on international orders will only be refunded if the product received is faulty.

Please note that all sale product is final and cannot be returned unless it is damaged or incorrect.

Known faulty products marked as FINAL SALE are not eligible for return or refund.